Cancellation Policy

• Cancel up to 7 days before the Experience start time for a full refund, or within 24 hours of booking as long as the booking is made more than 48 hours before the start time.

• For a full refund, cancel at least 24 hours in advance of the start date of the experience.

• If we cancel the experience due to unavoidable circumstances, then a full refund will be processed.

• For groups sizes of 15 and above, refund upon cancellation will be provided if cancellation is done 7 days prior to the booking date of the experience.

• Delay in arrival beyond 30 minutes from start time will result in a cancellation of the tour without refund.